Support and Technical Information for Elan Products
Because all of our products are designed in-house we are confident that we can offer the best possible technical expertise to our customers. However we can help you more quickly if you direct your query to the right place.
PreSales & Technical Enquiries
We try to publish as much information about our products as possible on-line to help our customers select the best product for their requirements so please browse the information in our product section and the FAQ pages below. If you have a query not answered here please contact your local stockist or email us at sales@elandigitalsystems.com.
AfterSales Support
Elan does not offer direct aftersales support; Please contact the stockist you made your purchase from.
Most stockists will only support their own direct customers; you will need to check who you purchased the unit from and contact that company for support.
| Company | Contact Info |
|---|---|
| Bressner (Germany) | +49 8142 472 840 |
| Cru Power (Finland) | +358 45132 1939 or christer.dahlstrom@crupower.fi |
| Delphis (Italy) | +39 010 5960062 Supporto solo per prodotti Elan acquistati direttamente da Delphis |
| Fieldworks (The Netherlands) | 31 (0) 73 624 1111 or info@fieldworks.nl |
| Hacker Datentechnik (Germany) | +49 2633 456511 |
| IBS Japan Co. Ltd. (Japan) | +81 46 234 9200 |
| OFCC (Malaysia) | +6019 987 2020 or paul@ofcc.com.my |
| Mycom (Australia) | +61 3 8787 5337 sales@mycom.com.au |
| Naelcom (France) | +33 1486 19528 or contact@naelcom.com |
| Peak Development (UK) | +44 1489 798393 or support@peak-uk.com |
| PRIST (Russia) | +7(495) 777-5591 or prist@prist.ru |
| Saven Hi Tech - Sweden | +46 8505 64100 or glenn.abrahamsson@savenhitech.se |
| Synchrotech (USA) | http://www.synchrotech.com/support/form.html or (+1) 213.368-3760 |
| Team Solutions (USA) | +1 760 494 0274 or sales@team-solutions.com |
| VM Systems (Canada) | +1 800 663 5957 or sales@packetgods.com |
USB test and measurement : USBscope50
U111 and U132 USB Adapters for 3G cards
PCI to PCMCIA adapters - PSeries
Standard comms cards (RS232, RS422 and RS485)
Memory Card Explorer software (MCE)
