Technical & Support
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- Index of Technical Information and Known Issues
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Please Note... the information contained in our support pages is accurate to the best of our knowledge and belief, however Elan cannot accept responsibility for non-operation in any specific configuration.
Motherboard / Bios Problems
On some motherboards an out of date bios can cause operating problems which may cause the PC to crash. The solution is to upgrade the BIOS (You should be able to download an upgrade from the website of the manufacturer of your hardware.)
This problem has been found with the following motherboards/PCs:
- Intel D815EEA motherboard (Bios versions earlier than P09-0040)
(See the Intel website at: http://developer.intel.com/support/motherboards/desktop/D815EEA/) - Dell Dimension 4100 (An upgrade from V.a02 to a08 fixed the problem)
- QDI KuDoz 7e/333x. (No fix available at present)
- Dell OptiPlex GX280 with motherboard containing "PCI Express Slots". This motherboard BIOS has a bug which fails to enumerate the PCI bridge for use by the CardBus controller. It also fails to allocate resources to the CardBus Controller.
This problem may occur with other motherboards; if you find that upgrading your bios fixes this problem in your system please let us know which motherboard you are using and the bios versions that you upgraded from/to so that we can update this list.
