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Dashboard Software Programs

Most operators supply with the 3G card a software utility that can be used to access the card.  Typically these are branded in the operator colours.  They are often quite large software programs and not all customers chose to run them.

Problems with Dashboard Software and USB Adapters

Some dashboards do not recognise the card when it is being run via a USB adapter.  Where possible, Elan is working with the operators, and some third party companies who write this software, to enable the card to be recognised.  It is worth telling your operator if you would like them to work with us to achieve this, as pressure from customers is the best way to get their attention.

If your dashboard does not recognise your card, you will still be able to use the card to connect to the internet, but you will need create a dial-up connection in Windows to do so.

Problems with Vodafone Dashboard Software

Vodafone have many versions of their Mobile Connect dashboard.  Some do not support their cards via USB adapters, but others do.  Version 6.01 of the Mobile Connect dashboard does work with the card in a U111/U132/U142.

Alternative Dashboard : Connect Me Software

Vodafone have an alternative dashboard software package which is called "Connect Me". This package can be downloaded from the Vodafone Website. (This link points to the UK website. Searching on Google for "Vodafone connect me software" may find a download site more local to you.)

Connect Me supports the Vodafone/Merlin card inside the U111-530/630

Installing Connect Me

We recommend that you check that the U111-530/630 and Mobile Connect card are correctly installed first. You can check this by making a manual connection. When you install Connect Me for the first time, the installer will try to detect a modem (the Vodafone card) on the serial port, or offer you the choice to manually select a phone. At this point, the card inside the U111 is not detected, so is not available to select. Don't panic! Once the installation is complete, the Merlin card will be available for you to select from within the Connect Me software.

When this screen appears :
Vodafone connect me setup screenshot
Click on 'Skip' and the installation will complete.